---
title: "Adding dox42 service connections to Microsoft Dynamics CRM or D365 CE"
slug: "adding-dox42-service-connections-to-microsoft-dynamics-crm-or-d365-ce"
tags: ["d365CECRM", "task", "CE V5.0"]
updated: 2026-04-23T11:11:25Z
published: 2026-04-23T11:11:25Z
canonical: "help.dox42.com/adding-dox42-service-connections-to-microsoft-dynamics-crm-or-d365-ce"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.dox42.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding dox42 service connections to Microsoft Dynamics CRM or D365 CE

There are two options for adding dox42 Service connections to D365 CE or Dynamics CRM.

## Option 1: Adding a dox42 Service connection via the dox42 model driven app

### Steps

1. Open your D365 CE.
2. Go to **Apps** and select the **dox42** app.

![Overview of various apps available in D365 CE for different services.](https://cdn.document360.io/3acc69da-1de2-431d-95a6-08ae83717b4a/Images/Documentation/image-1746010183007.png)

Overview of various apps available in D365 CE
3. Select the **New** button.
4. Enter a desired name into the **Name** text field.
5. Enter your server URL into the **Server Url** text field. Example: `https://yourcompany.dox42.online/`
6. Enter the [property values of you app registration](/v1/docs/retrieving-app-registration-properties-in-azure-ad) into the following text fields:
  1. **App Id (for AAD):** Application ID
  2. **Tenant Id (for AAD):** Tenant ID
7. Enter your template base URL into the **Template base url** text field. Example: `https://yourcompany.sharepoint.com/Dynamics365`

![dox42 Online Testing settings with server URL and App ID details displayed.](https://cdn.document360.io/3acc69da-1de2-431d-95a6-08ae83717b4a/Images/Documentation/D365_add_new_service_connection_via_md_app.png)
8. Select the **Save** button.

### Result

You have added a dox42 service connection.

## Option 2 (for Dynamics CRM on-prem): Adding a dox42 Service connection via the dox42 custom entities

### Steps

1. Open your Dynamics CRM.
2. Go to **Advanced Settings > Extensions**.
3. Select the **dox42 Service Connection** entry.

![Highlighted dox42 Service Connector extension among other settings and extensions options.](https://cdn.document360.io/3acc69da-1de2-431d-95a6-08ae83717b4a/Images/Documentation/adding-dox42-service-connections-to-microsoft-dynamics-crm-or-d365-ce-image-ntqh3o3o.png)

Extensions in the **Settings** area

The **Active dox42 Service Connections** page opens.
4. Select the **New** button.

![](https://cdn.document360.io/3acc69da-1de2-431d-95a6-08ae83717b4a/Images/Documentation/adding-dox42-service-connections-to-microsoft-dynamics-crm-or-d365-ce-image-izw0p9up.png)

**Active dox42 Service Connections** page
5. Enter a desired name into the **Name** text field.
6. Enter your server URL into the **Server Url** text field. Example: `https://yourcompany.dox42.online/`
7. Enter [the properties values of your Entra ID app registration](/v1/docs/retrieving-app-registration-properties-in-azure-ad) into the following text fields:

![Configuration details for dox42 Online Server, highlighting App and Tenant IDs.](https://cdn.document360.io/3acc69da-1de2-431d-95a6-08ae83717b4a/Images/Documentation/D365_add_new_service_connection_form.png)

**dox42 Service Connection: Information** page
  1. **App Id (for AAD):** Application ID
  2. **Tenant Id (for AAD):** Tenant ID
8. Enter your template base URL into the **Template base url** text field. Example:` https://yourcompany.sharepoint.com/Dynamics365`
9. Select the **Save** button.

### Result

You have added a dox42 Service connection.