Error: File type cannot be attached

  • Published on Jul 22, 2025
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Scenario

Generating a report is aborted with the error message File with this file type cannot be attached.

Error messages related to dox42 document processing and printing issues displayed on screen.

Message details

Solution

  1. In D365 FSCM go to System administration > Setup > dox42 > dox42 parameters and check what file type you are trying to print.
    For example, if you print to printer and the document routing mode is set to TIFF to EMF in the dox42 parameters, then the system requests dox42 server to get a TIFF file. If you print to printer and the document routing mode is set to EMF in the dox42 parameters, then the system requests dox42 server to get a zip archive with EMF files in it.

    Document routing mode on dox42 parameters page

  2. Go to Organization administration > Document management > Document management parameters and check that the file type you use is added to the file types that can be uploaded.

    Document management parameters showing uploadable file types including TIFF images.

    Document management parameters page