Throttling issues with Microsoft Entra ID requests

  • Updated on Jul 22, 2025
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Scenario

Authorization requests from dox42 to Entra ID are throttled. It may happen if the report template uses “User credentials” for the authorization when designing report templates or running reports in D365 FSCM.

Error message indicating app throttling due to excessive requests from AAD.

Error message for throttling issues with Entra ID requests

Solution

There are two options:

  • Switch the template to use “Client credentials” instead of “User credentials” for the authorization if possible. See Setting up the D365 FSCM Data Sources.

  • Upgrade to the product version 1.4.0 (dox42 server must be version 4.6 or higher).